What is a SingPass


Singapore Personal Access or SingPass is a means to avail numerous digital services offered by government of Singapore. The services are offered by over 60 government agencies in Singapore. It requires that the user remembers only one password when connecting executing a transaction to avail the government facility. Thus, it’s so simple. We’ll offer a detailed solution here to the query: what is SingPass?

What is a 2FA?

2FA implies two-step verification. this is essential for e-transaction executed on government websites because you're likely to use important data such as bank account id, password and so on. The 2 FA makes your SingPass secure.

Under 2FA, you will be asked to enter a one-time password. The password is sent through an SMS. It can be generated using OneKey token. You need the SingPass username, password and 2FA authentication.

How to get my 2FA?

If you don't have a 2FA, you need to set one for the first time. Creating a 2FA is pretty easy. You need to just go through the few steps mentioned here.

Visit www.singpass.gove.sg

Now log into your SingPass account using SingPass ID and password

Register for SMS 2FA

Activate SMS 2FA. Following are the detailed steps:

  • Make sure the postal code you furnish is correct.
  • Fill out details like your mobile number.
  • SingPass alerts you when you make changes in your account details.
  • Select the preferred mode as you like.
  • Click Next.
  • Enter the OTP (one-time password) you got through SMS to your mobile.
  • Click 'Next'
  • Wait for PIN mailer to be sent to your registered address.
  • Once you get the PIN mailer, you may activate your SMS 2FA.
  • Now log on to your account with your username and password.
  • Fill out the Activation PIN in the mailer.
  • Click 'Activate'.

Thus, you have established successfully your SMS 2FA.

Who is eligible for a SingPass?

Before you start applying for SingPass, check whether you’re eligible. To be eligible for SingPass:

  • You must be a citizen of Singapore and be a permanent residence. Your must not be less than 15 years old.
  • If you are a pass holder (employment pass, EnrePass, Dependent Pass, S-Pass, LTV Pass Plus)
  • Certain individuals with work permits who need SingPass can avail digital services offered by government.

You may visit Enquiry Service of WPCL to check your status.

Are foreigners eligible to get a SingPass?

All citizens of Singapore, and permanent residents of Singapore and other nationalities (foreign nationals) are permitted to participate in the application.

However, if you're foreign national you must have valid SingPass ID. If you don't have any, don't get disheartened. You can create one. For this, visit the official SingPass website and follow the instruction on how to create a SingPass account.

We’ve already explained it in detail in a preceding section.

Where shall I register for a SingPass?

It is a important to register for SingPass. To get started visit official website. Make sure your address in your FIN/NRIC is updated.

Once you're sure you fulfill the conditions in the official webpage, tick the box Terms of Use.

Then click Register Now.

Fill out the data move ahead.

Sumitting SingPass application manually

Note that you can also submit manual application. To get your SingPass office location in the proximity of your area, visit official website.

Where to apply manually?

To sublimit a SingPass application manually, look for counter locations in your area.

When you visit the one of these centers you can do various things. Thus, you can apply for a new account.

You can get you password for SingPass reset.

You can update your account details and mobile number. You can register and activate your SMS 2FA instantly.

What documents to bring?

If you're going to submit SingPass application, you must carry documents that are mandatory.

The documents that you must carry depends on whether you're a permanent resident, a Singapore citizen, or hold employment and the like.

We’ll specify here who needs which document:

  • For citizens of Singapore: Singapore Passport, NRIC, Driving License, National Service IDs from SPF, SAF or SCDF
  • For permanent residents: Passport with Re-entry Permit, NRIC, Singapore Driving License, National Service ID from SPF, SAF or SCDF
  • For Employment Pass (EP) and Personalized Employment Pass (PEP) holders: need their EP/PEP card, Singapore Driving License
  • For Singapore EntrePass holders: must carry Approval-In-Principle (AIP) and Passport, Singapore Driving License, or EntrePass card.
  • For S-Pass holders: need to carry Singapore Driving License or S-Pass card
  • For Eligible Work Permit (WP) holders: must carry WP card or Singapore Driving License
  • For Dependant Pass (DP) holders (such as EP, PEP, EntrePass and S-Pass): you must have Singapore Driving License or DP card
  • For Long-Term Visit Pass-Plus Issued by ICA holders: Singapore Driving License or Visit Pass (PLUS) Card is the mandatory


It is also important to note that when one person applies for SingPass, you cannot send another person to apply for the SingPass on your behalf. In other words, you need to apply for it solely for your personal use.

While applying for SingPass, it is important to understand the details of the answer to the query: what is SingPass?’ It’ll be easy for you to apply for it whether you do it online or manually.

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